eCityTickets 100% Buyer Guarantee

100% Guaranteed to be a Secure and Safe Transaction

We have been in business for several years and has many satisfied custmers. Once you choose from the great seats available you will be taken to our parent eCityTickets.com secure checkout page. Look for the https:// on the web address bar of the checkout page. The s stands for secure and lets you know your information will be safe and secure. eCityTickets is secured with a Starfield Technologies Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

100% Guaranteed to be Delivered Before the Event

We recognize that many of our customers purchase tickets at the last minute, in other cities, or perhaps just as the event is announced.  In all cases, delivering tickets to you requires skillful coordination and communication.  To lay any such logistics concerns to rest, we guarantee that we will deliver your tickets to you in time for the event.  We always prefer to send tickets via secured courier FedEx, but when circumstances do not allow this, we will employ our Special Delivery Services to handle any exceptions.

About e-Tickets

e-Tickets are the tickets available that are marked with the green e-Ticket image or show e-Ticket as a delivery option on our checkout page. These tickets are usually available for download on your computer within 24 hours of completed purchase. e-Tickets marked as Instant are usually available for download within minutes of your purchase. These are great for your last minute purchases. All e-Tickets are guaranteed to be authentic and valid for the event you have purchased the tickets for. This method of delivery is becoming more popular with customers as the transaction is completed quickly and is always secure.

100% Guaranteed to be Valid and Authentic

As one of the leaders in the secondary ticket sales market, we have been dedicated to taking the fear out of buying tickets online.  At eCityTickets we search all available ticket brokers to bring you the best seats possible at lower prices. Brokers have several methods of obtaining tickets for sale. Tickets are purchased directly from the event promoter, ticket holders that cannot attend the event like season ticket holders, and left over tickets that had not yet sold prior to the event. All sellers are rigorously evaluated according to their business practices and track record, and we guarantee your tickets to be valid and authentic.

100% Guaranteed to be Accurate

We work in tight collaboration with our ticket resellers for your order, and we guarantee that the tickets you receive are identical, comparable or better than the ones you ordered.

100% Guaranteed to be Refunded for a Cancelled Event

If an event is cancelled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, excluding shipping charges. You will be fully refunded if the the event is cancelled and not rescheduled. If the event is postponed or rescheduled, tickets are guaranteed to be honored for the rescheduled date.